Thursday, August 17, 2006

I don't understand...

Ever pick up a call and before the first 5 minutes is up, you wish the hell you hadn't picked it up?

Got a guy that belonged to one of my team mates and he just would not shut the hell up....

45 minutes, is that not a bit insane?

The only thing I accomplished was to get an order number that I am now going to have to watch, when the broken unit starts it's trip back to the service center I have to put in a request...

I had that information to him in the first 10 minutes...

So now, I have a crap load of information that I really didn't need and have almost completely forgotten anyway...

Life in a call center, gotta love it or be mentally unbalanced...

Thoughts

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